Refund policy

Digital Downloads Refund & Return Policy

Purchase Terms of Agreement

Thank you for purchasing our products at The Digital Files. If you are not satisfied with your purchase or have questions, please contact us directly at 

The purchase of digital products is subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase.

Refund Policy

The nature of digital downloads makes them not returnable because they are intangible. For this reason, digital products are not refundable. You may be entitled to a design adjustment or replacement. Please contact us directly at for more information.

The Digital Files reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.

Delivery of Goods and Services

If you do not receive the digital product link upon purchasing, you can immediately contact with your transaction/payment details to ensure your product is delivered as soon as possible.